I chose to go with Chad Joseph Bucceri on February 2019 we closed our loan on March 2019. Joseph was in contact with almost every day keeping me informed on the process of our loan. About 3 weeks and the closing went so smooth, I had been to several loans before but this has been the easiest process working with Mr. Bucceri I would recommend him to anyone looking to purchase or refinance. Excellent customer service.

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-Patsy Nelson

From a mailing for veterans (one of many), I called Chris to obtain some basic information. I noted his name and when I was ready to refinance I called back two years later based on his honest and genuine demeanor. He was never pushy. Excellent communication and follow through on any questions. Anticipated future questions and sent me information throughout the process, well after closing. He made me feel like I was his only customer. His advice and knowledge helped me attain financial freedom for the first time in my life. I am extremely grateful. Thank you Chris!!

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-Conni J.

Just a quick note to express how much my wife and I appreciated working with Clay Comer on our mortgage refi. Both Gay and I agree that Clay is a 1st class representative for your company. He was very patient and professional in dealing with a couple of bumps along the way. He is truly a great employee of your Bank. You should consider taking he and Jason out to lunch some time. We strongly recommend both of them for anyone’s future mortgage needs.

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-Bob and Gay F.

 They were able to examine everything we wanted in a new mortgage and more importantly give us everything we needed. Don't get me wrong it is a long and exhaustive process! But it is so worth it after being walked through the process with a knowledgeable professional like the Senior Loan Office I had, Daniel N. When everything was said and done, we were able to consolidate our debt and obtain a mortgage with an interest rate that worked for us and some money set aside for further home improvements. It was a win win situation for my family! Less

-Rosemarie P.

I called Danny L. asking about refinancing my mortgage taking out some equity. Danny was very professional and always was quick to answer my calls and respond to my text messages. There wasn't an annoying answering system or any hassle making contact with him; even during off hours. The refinance was quick, less than 30 days and I was kept informed during the process. I highly recommend Danny and the bank for financing a home. I consider them second to none Less

-Michael J.

I have used David C. for several years. He has excellent communication skills and is in constant contact everyday, including after settlement. In my profession it's hard to find people we can trust with our information. David will tell you like it is. I have already referred family and friends to him and will continue to do so. I will definitely use David and the bank again in the future. Less

-Thomas S.

We just completed the fourth refinance of our home with David C. From the first to this one, David has helped us every step of the way. The way he is always in touch gives us great confidence. David is a true professional and gentleman. I know that if rates go down again in the future, David will be there to help us again. Thanks, David! Less

-Tony & Jane W.

David C. is a fantastic Branch Sales Manager..we have done business with David, for many years & this is a man that goes above & beyond the call of duty. My husband somehow found David & he's just been wonderful to us. My husband passed away, in July & David still remains a loyal worker for me..thank you! He's thee best! Less

-Jo Ellen R.

Refinancing can be scary. But not with David C. David C. has handled 3 separate refinances. for us in the past- The most recent being October 2020. He has always exceeded our expectations - by not only delivering exactly what he promises, but by doing it with such care and professionalism. There was never a time that we felt nervous or unassured. From beginning to end, David C. held our hand every single step of the way. I would absolutely recommendyour bank (and especially David C.!) to anyone looking for a good refinancing experience. Less

-John H.

Times are tough and we were very skeptical with that first call we received by Jamie Adcock, but his determination, reassurance and willingness to help us back on our feet made us continue the loan process. During the process he kept us informed and proactively shared next steps to ensure we were on course. His work ethic and professionalism ensured that the loan process ran smoothly and we were able to close shy of 30 days! We placed our trust on Jamie and your bank and they delivered! Now, we are gearing our efforts to follow our financial plan posed and ensure it is met. Definitely, recommending Jamie and your bank to help another family in need of financial stability. Continue the ""Can Do!"" attitude...

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-Maria B.

From the beginning of the communication with Jamie he became a true partner in helping me go through the loan process. Jamie not only assured me of his professional experience with your bankand its loan process, but looked out for my best interest, answered questions and kept me in the loop such that the entire experience was a success from beginning to end. I really enjoyed working with Jamie and will gladly refer family and friends to him for loan assistance! His professionalism in working with me as a client in helping me obtain a better loan was top notch and it showed that he truly cared for my best outcome! Less

-Julie O.

Thank you for all of the assistance you provided. You made this process very easy and took time to explain everything in a very easy to understand manner. The representative (Jeff Kilcoyne) that helped us was very professional, understanding, and most of all, helpful. He took the time to explain every last detail and look for the best opportunity for us. His friendly demeanor and knowledge made this process very easy and timely. I would do business with this bank again and highly recommend it to others! Thank you very much!

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-Michael H. Sgt. USMC

We just refinanced our mortgage through yourBank and closed on it last night. I just wanted to send you a quick note on how wonderful it was working with Jeffrey Kilcoyne. He was so thorough and kept us informed throughout the whole process.

Due to my last experience with Quicken Loans, I was very reluctant to move forward with trying to refinance our home. However, Jeff was amazing in educating me on things that I did not even know about mortgages and I am extremely grateful that he took the time to explain these key factors to me.

This was such a wonderful experience for us that I have even referred him to my son and daughter-in-law to refinance their VA loan! Again, thank you so much for the awesome customer service!

Best regards, Less

-Kathy B

Jeff K. did an outstanding job on my VA Refinance. From our very first contact, he worked very hard to get me a great rate. I thought I knew a lot about morgages and financing, but Jeff explained every little detail to me and I learned a lot. It showed me I was truely dealing with professional. Even when my credit report came back with a good score, Jeff went through it and we actually found some mistakes that I was able to get fixed. Never would have known if not for him. Jeff was incredibly patient with me when I mentioned that I had gotten better offers. He would go over the paperwork with me to make sure I was not getting ripped off and pointed out the problems or false advertising. Less

-Nathan H.

I had exellant assistance and direction with Joe Jankowski He helped me finish the docuements very effeciently and expediently. He had a manner of speaking that gave me confience to get to the closure. I very much appreciated all the assistance he gave me in such a perfessional way. He truely represents Fidelty National I would refer to those I know Less

-Kathleen M.

We are highly impressed with the quality of work from Joe J. during our Home Refinancing. In lieu of the COVID-19 Pandemic, he was able to close our refinancing and saved us money now, and for the immediate future. We appreciate his knowledge in his field, especially in areas never addressed in previous inquires for refinancing. He is persistent and gets the job done. We enjoyed working with him. Less

-Jacqueline B.

Your person Julio Cortez has been working with us to streamline our house loan. I have worked with several loan officers in the past I have bought an sold around 22 homes in the last 30 years. Out of all the officers I have worked with in the past. Julio Cortez has to be the best one ever, he made it go so smooth. In most all loans there is a clinch not with Julio he made sure it never happened. He is the first loan officer that I have ever recommended, every vet I meet I give his number to them.So I just wanted to say what a wonderful job he did for us, and that he is truly an assist to your company. By the way I am not one to write letters on anyone. With everything we buy today that comes from another countries, all we have is to provide good service. If all your people are like Mr. Cortez you have taken the term great service to a all new level. Less

-John M.

It was an absolute pleasure working with Julio C. during our refinancing process. He made what normally would be a daunting experience into an example of excellent customer service. He guided us every step of the way and made us feel that he was interested in our getting the best deal possible. We highly recommend Mr. C. Less

-Reinaldo C

We would like to recognize Mr. Julio C. and the great work he did with my wife Ericka and I as we looked into refinancing our then current mortgage w/cash out for home improvements and such. What a great experience for us considering the last refi we did about four years ago and that was not fun at all. Mr. C. worked with us from beginning to end just as he said he would, kept us informed and updated along the way, and even when a challenge or two showed up, he dealt with it calmly and professionally. Everyone that we know needing assistance in the area of his expertise will be referred directly to Julio C. no hesitation; I may call him just to say hello! Very Satisfied,  Less

-Tony G.

During this crazy year of pandemic, my husband and I decided to refinance our mortgage due to the low interest rates. I was very weary because we've dealt with other banks and mortgage companies and they made the entire process so difficult. With the pandemic going on, I knew it was going to be more difficult than normal. However, Tighe W., who handled our refinance, was dedicated to seeing it through to a successful completion. He is not only knowledgeable but also extremely patient with us by answering our never ending questions and constantly gave us updates, even during the weekends. Tighe was always available to us. We would be happy to recommend your bank to our family and friends especially with people like Tighe who works for them Less

-Reylvie B.

I closed on a home refinance with your bank back in May and I have to say that Laurie [Loan Officer] made the process easy and painless. Laurie and the bank were great to work with. It was just like your neighborhood bank on the phone and over email. Laurie was always available to move the process forward by providing personalized one-on-one attention and professional guidance to ensure that my transaction was completed in an accurate and timely manner. This was truly a once in a lifetime refinance opportunity and Laurie ensured my experience was nothing short of excellent, she provided me with undivided attention and multiple product offerings to meet my financial needs. Consequently, she not only closed my loan on time but in a different state to keep up with my travel plans. The end result, I received a better interest rate and monthly payment for a 15 year fixed mortgage. Thank you so much, for having a professional as Laurie. Less

-Michael F.

I have to satisfy a deep need to myself and send you my sincere thanks and gratitude for your recent help or better stated your Superior Professional and personal services in acquiring the Veterans Refinance of my home. I can remember the day some fellow out of the blue called and asked if I would be interested in a guaranteed VA Home Refinance if my current APR was reduced more than a certain amount, and if it was would I be available to speak to someone who might help. I really was not all that interested at the time because I did not think that I would qualify, but agreed to speak to someone. A few days later I received your call, and that began an actual wonderful experience that I shall never forget. I began speaking with you about a simple refinance to lower the percentage rate of my Veterans mortgage loan and my monthly mortgage payment, and before it was over with you made it possible for not only a better overall payment situation, but made funds available for me to perform many necessary repairs and upgrades to my property that would be a need and a want in the future. There were many hurdles to scale and overcome for me to get to where you could make the near impossible possible, and with an ultra impressive and reasonable finance situation. On top of all of your efforts I at times became not the easiest individual to deal with, but you stuck it out and made me realize that you could make things work – and you did !!!! Thanks Laurie – I will be I debt to you as long as I am vertical. Less

-Nic W.

I had an amazing experience with Phil Paci. Even though he was a miles away from where i was. He walked me through what to do to get my dream house. The process was smooth and Professional. He answered all my questions the same day. Worked with Phil it was so good that it was hard to believe that i was buying a house. I don't have words to explain how incredible was his assistants. THANK YOU SO MUCH! Less

-Mili

I have had the distinct pleasure to work with Mr Ryan M. as my refinancing agent. On 2 occasions he has been the representative assisting me with my home loans. His experience and attention to detail are trademarks of a true professional. His commitment to customer service exceeded all my expectations. He was always available to answer question whether by phone, text or email; never taking more than one day to respond to any inquiry. His explanations throughout the process were thorough and concise, not worded with terms that were unfamiliar to me as a client. All paperwork was flawless and received or submitted in a timely manner. He added personal touches to the process by checking up on my comfort level throughout without being solicited. He is personable friendly, and professional. He is my GO-TO-GUY for ALL my future home financing needs. Thanks again Mr M. Less

-Oscar G.

Dear Stacy Bohan, As a Captain in the United States Army, I finally began to research the possibilty of refinancing my home with a VA mortage. I contacted several companies that assisted veterans with completing this process. After an exhausting search, I was happy to locate your bank. Better than that, I was introduced to Ms.Stacy Bohan who I can not say enough about. Ms.Bohan explained the entire process,collected all the necessary information, set up all the meetings with the supporting staff and finally located and secured the appropriated lender for my particular situation. I have had my new refinanced mortgage for several months now and I am completely satisfied. In my service to my country, I wish I had personnel in my command like Ms Bohan and her staff. I would highly recommend your Bank and their supporting staff to my fellow veterans.

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-Louis H.

My name is Marshall Pierite, a veteran of the USMC. I am proud to say that Stacy Bohan was instrumental in assisting in helping me finance my home, Stacy was committed from beginning to end in educating me throughout the whole process. She was extremely transparent and answered every question I had and she taken a lot of her time addressing any concerns I may have had. I felt that I was part of your bank family and not just a customer. Once again, thank you Stacy, we really appreciate you.

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-Marshall P.

I have never worked with a more supportive group of people before. This was my first time doing a refinance and when I asked for some information I was provided with easy to understand spread sheets. Stacy was a big help and made this process easy. As a US Army Vet I felt I was truly taken care of. Less

-A. Anderson

We had a great experience with Steve doing our refinancing. It was a pleasure to have someone like him who helped us through the whole experience. He were very knowledgeable and Professional! He always call and let us know what was happening. It is a good bank to do business with. They give you five star service. Less

-Willie B

Working with Tighe was an awesome experience, he kept us very well informed throughout the whole process and answered questions that we had as well in a timely manner. When we got to closing it was quick and simple because we knew exactly what the numbers were going to look like and they matched as we had been advised. I am looking forward to finishing out the VA process in six months with Tighe. Thank you!! Less

-Yvette G

Our loan officer was Tighe W. and he was very professional. He answered all our questions. He kept in touch throughout the process and we closed on the exact date he gave us from the start. The entire process was fast and efficient. We would recommend your bank and Tighe Williams to anyone seek a mortgage or refinance. Less

-Jim R.

My name is Charles Fisher and I recently did a REFI with your bank and Julio was a my mortgage representative and I wanted to take a minute to inform you of the OUTSTANDING customer service my wife and I received from him. I was very doubtful about getting a REFI because of stories I have heard. Julio went above and beyond to explain the whole process to me and made us feel very comfortable that he promised everything would be OK and he sent me an email with all his credentials that said, he was who he said he was and the bank name so on and so forth. I personally have been the customer service business for over 25 years and you don’t get that kind of service very often anymore!! I just wanted to take a second to tell you the good side of business because you don’t hear the good that often. To end we got .75% lower mortgage rate saving us $77 a month (not a lot) but every little bit helps now in days, and saved us $50k in interest it has been a refreshing pleasure of customer service. If we decide to REFI again or any other type of home loan he will be the FIRST and only call I make!!! Please take the time to personally thank him for a job well done!!! Less

-Charles F.

As a retired businessman, I have set expectation levels to measure up to for each of my daily transactions. Yesterday, for example, it was with a very large financial institution that insists all is well with their automated phone service tagged along with their off shore customer service. Total failure to my expectations. This kind of business practice is what should be, and is, I believe, the core success of a company. My business relationship with was totally and completely the opposite. My contact was always the one to answer the phone, always followed up on what he had promised and successfully brought closure to our Veteran Refinancing experience. An experience that I can pass along to others with a vote of confidence along with a good feeling for the future of my wife and myself during our retirement years. If you want to experience that personal contact, fact gathering, necessary communication, follow up and follow through to closure!! Less

-Glenn

All the big banks said “No,” to our request to refinance. One of them even said, “don’t waste your time. If we can’t do it, no one can.” I shared this story with my neighbor who gave me the recommendation to call your bank. They went to work and made it happen. they were responsive, knowledgeable, friendly and persistent. I knew immediately when I spoke with them that they were going to make our refinance happen. They did and we are forever thankful to our neighbor for introducing us for working out our refinance. We now have mortgage professionals we know we can count on.

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-Decatur, GA

They responded very quickly to my request for information on refinance rates. Once I decided to go with your bank the process went quickly and smoothly. They guided me through each step answering all of my questions promptly and ensured we closed in a short period of time. Fantastic service.

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-Streetsboro, OH

My wife and I worked with your Bank in refinancing our home in Northern, VA. They are incredibly knowledgeable and make the process painless. The rate we were able to obtain was 50 basis points better than anywhere else. I highly recommend touching base with them – you won’t find a better group out there (believe me, we do our research).

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-Raleigh, NC

Our experience was undeniably top-notch! Without a doubt, the process to obtain a mortgage can be extremely daunting. They worked tirelessly to provide consistent information and thorough feedback from beginning to end. Our loan was a bit more complicated than the norm, but we felt confident that the typically convoluted path towards closing was going to be well-charted with every loop closed–and it was. At no point did we experience anything short of first-class service, and in fact, they ensured that we received solid guidance and honest advice throughout. Coupled with friendly service and superior professionalism, we would highly recommend your Bank as your “go-to” destination for your mortgage needs!

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-Atlanta, GA

Working with your Bank this past year to get a VA refi for our home in Cool, CA was an absolute pleasure. It was always apparent that you had our best interests in mind and consistently went beyond our expectations to put together our loan. We highly recommend this company and will always appreciate how you worked with us.

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-Denny and Rosemary W.

It was a pleasure working with you. It seemed like every group you had to work with threw up road blocks, to be honest, I was ready to pull the plug several times, but your reassurance and positive can do spirit made me stick to it. And last evening we closed, the reduction in percent rate and cash back from a mortgage holiday and the escrow refund will come in handy. You deserve what we say in the Navy, Bravo Zulu, well done, you went above and beyond, thank you, and you didn’t even have any damage from Irma, see god was looking out for you. Thanks again, I’ll recommend you and your bank for anyone thinking of refinancing.

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-Mike and Patti F.

A five star. Excellent service. I was kept always informed regarding the process of my mortgage loan. The loan processor was very helpful, and eager to help. Finally the loan was approved and everything ended very well. I am very happy with the results, and I recommend this bank for your loan needs Less

-Jairo B

So, if I had to give you a grade (I am a teacher), you get an A+.  I am not a fan of talking on the phone and you only required when necessary.  Your correspondence was always clear and straightforward.  Even when I had to deal with others (Appraiser and Notary), you provided their information and when I should be hearing from them.  I really felt very stressed going into this and your professionalism and most importantly your follow through on everything made it not so bad and made us very happy.  Again, thank you! Less

-Patti O.

I wanted to reach out to you regarding your employee, Danny Iannarelli. I wanted to say what a joy it was to work with him. I applied for a cash-out refi with your bank and it was an absolute pleasure working with him. He was extremely knowledgeable, quick to answer questions (even on the weekends) and his level of customer service exceeded my expectations. I will recommend your bank to my family/friends in the future based on my experience with Danny. You're lucky to have him working for you.  Less

-Laura P.

I have been doing business with Mr. Gorev & Mr. Ahmed for many years. They have helped me refiance one home twice and have helped me buy two other homes. I had an escrow problem with a mortgage company that took about a year to resolve after a refinance. It was the first time I had worked with Mr. Gorev. Although the problem was no fault of his, he doggedly pursued a resolution after closing. During the year that it took to resolve the issue Mr. Gorev would periodically call me with updates on the ptoress he had made on my behalf. He never gave up. Do you know a mortgage professional that would continue to help you long after closing? You do now! I would recommend both gentlemen to everyone I know with out reservation. Thanks for your help and expertise guys. Less

-Jerry F.

It was an honor working with you again. Diane and I just wanted you to know how much we appreciate you. If it weren’t for you we may have missed the opportunity to drop our home interest rate.

David, you have looked after Diane and me for over a decade. You have become part of our family. You look after our financial well being like a son would look after his parents; and when going through this last Streamline Loan process, as always you check and double check to make sure all the t’s are crossed and i’s are dotted and nothing was overlooked. You make Seniors like Diane and me feel safe.

Thank you so much, David, for your loyalty, professionalism and knowledge of what you do. But most of all, thank you for your kindness patience and friendship. One can’t ask for more in a person. I am emailing a copy of this letter to your superiors. I want them to know that Mrs. T. and I hope we live a long life just so we can work with you again. Thank you, Mr. David Collier. Less

-Lawrence and Diane T.

Just wanted to write you and tell you and the team thank you for everything you did. Can’t express how wonderful it is to be back on the road to financial freedom. I would highly recommend this program to any veteran that might be thinking about this. A huge shout out to you for spending the extra time with me to make the process stress free and very simple, you were always available to answer any and all questions I had. Once again it is a wonderful blessing that this program is available, I was able to pay off all my bills and still had spending money haven’t had that freedom in a long time.

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-Mike P.

I would like to thank you so very much! The great customer service you provided me with my two refinances were outstanding!! I put my trust in you and you most definitely came through. You were organized & thorough & professional, as well as kind which made all the difference in my interactions with you. You have always explained things very well and will go over things-if I didn’t understand. Thanks for treating me with care and respect. I wish you the best of luck in your future endeavors. YOU DESERVE A BIG BONUS!!! Less

-Alfred J.

I wanted to extend my appreciation for the support I received from Clay, during my mortgage refinance. This WAS by far the easiest mortgage I’ve closed on. Clay was always available to answer my questions, and did so in a professional and friendly manner. I hope your bank has many Clay’s on staff; as it’s employees like him that make raving customers. I’m a fan, if you can’t tell by now. Thanks Less

-Brian B.

What a fantastic experience. I had a financial need that I knew would be difficult with many roadblocks. I started working with David C. and his experience and direction helped me overcome all the obstacles. David never gave up on helping me meet my financial needs even when we thought we were at a dead end. Less

-Alen R.

We recently refinanced our 30-year mortgage to take advantage of the great rates. United Trust Bank and in particular, Dana Bonselaar, executed our re-fi flawlessly. They are professional, friendly, easy to work with, and on time. Bonus, my husband is retired Army and they know the ins and outs of the VA process. I would highly recommend them! Less

-Rayna C.

I wanted to say how much my family and I appreciated the hard work of Stacy Bohan. She worked so diligently on our loan and we couldn't be more happier. She walked us through each step of the way to be sure we understood the process. In the end, we wouldn't want to do business with any other bank if Stacy was not a part of the process. She is one of a kind and really knows her stuff in the mortgage lending space. Less

-Julian G.

Karissa Levitsky kept me updated from day one. Always going out of the way to explain everything to me. She was so helpful she became lie a good friend. I have no idea what I would have done without her. She answered all my questions with and attitude of being professional and she never said that it was a dumb question. Which I'm sure some them were. She helped me in a way that no one else has done since my husband passed away. Thank Karissa for me please!! Less

-Sally T.

"United Trust Bank was diligent and very helping in the process of my refinance. They are very good at what they do. I would recommend this Company to anyone who needs to have their home refinanced. Joe Jankowski was very professional and went out of his way to get things done, very good at what he does. I thank You." Less

-Early J.

"I had the pleasure of working with David Collier for my VA refinance...he was amazing, I'm so thankful for his assistance and guidance. This was my first refinance so I was a little skeptical and spoke with several companies, once speaking with David the choice was a no-brainer. His level of knowledge and professionalism is unparalleled. He communicated with me daily to keep me updated and addressed all of my questions. David made this process seamless and made sure I was comfortable every step of the way. I'm so thankful I was fortunate enough to have him guide me through this process. Great job David, you've earned a client for life!" Less

-Rashida G.

"We have had the honor to work with Robert H. his customer service has been stellar, has always made us feel special, he patiently took time to get to know us as family with our many needs, we never felt rushed and he always had time for our many questions . We struggled through the Housing Market Crash with a high-interest rate conventional mortgage along with a second mortgage with an astronomical interest rate. For years we were upside-down with what we owed to our home value. Last year, we were contacted by Robert H. of United Trust Bank and we were amazed on what he was able to do for us! I cannot praise UTB and especially Robert enough! He told us about a program that could combine our two mortgages under a VA mortgage and lower our interest rate substantially - saving us not hundreds but thousands each month! He also told us that if we made consecutive payments for 7 months, he would work with us to lower our rate even more so we could further save each month. We are thrilled that we were not only able to combine our two mortgages, but also were able to finance 100% of our loan amount to home value under a VA loan and drop our interest rate to 2.5%. We highly recommend Robert H. and the services of United Trust Bank. Robert has earned our trust and and business, we will recommend Robert H and United Trust Bank to anyone who is thinking of refinancing." Less

-Stephan J.

"Over the years, I've needed to reach out a Loan Officer for financial assistance, and I can honestly say; David Collier is among the best of the best! Without reservation, David was able to put together the loan packet I requested, and it was exactly what I wanted; [10-year term; shorten the overall life/term of my current loan; keep the total loan amount as close as possible to my payoff, and of course you must reduce the interest rate about 1%]. I'm sure, David had other customers, but he always took time to explain every step of the whole process. Moving forward, I would highly recommend David Collier, to anyone looking for a Loan Officer that will be honest with you, throughout the complete process of your loan. Buying a home is a big deal for my family, and David Collier explained every step very well; he helped me understand my decision was important. Bottom-Line-David Collier is the best! He earned my business by embracing transparency and clearly communication what he was doing." Less

-Albert N.

"I cannot say enough badass stuff about this dude named ADAM FIGUEROA! After the nightmare of closings when I bought my house; i was very reluctant about refinancing. My title listed me as the opposite gender, along with my ex-wife's name as a co-owner, my FHA lender mistakenly reported me to the credit report bureau with a dozen late payments, my interest rate was almost 5%; and my exwife was trying to sell half of a house she not longer lives on. Yet; I was still not emotionally ready to refinance. Adam Figueroa not only made it possible, cleared my title, fixed mistakes, cut my interest rate in HALF, but also qualified me for a VA LOAN!. Adam is a highly dedicated; no-nonsense subject-matter-expert in the field of lending. Along with levity and layman's reasoning cleared all my issues and landed me on the UNICORN of home loans (VA loan). Not only that, but he also scored me extra cash I wasn't even expecting. Bruh.... I owe you $20k in beers!!! You F-ing ROCK; DUDE!!!" Less

-Jose P.

From the very beginning conversation to closing Tim D. was incredibly helpful. He is a great loan officer and works hard to ensure everything is taken care of promptly and to make sure you understand what is happening as your loan progresses. I would not hesitate to recommend Tim to my family and friends and I'm sure you will feel the same way. Less

-Sarah J.

"Working with Fouad T. was such a pleasant experience. In all my dealings with mortgage companies, no one comes close when it regards professionalism, courtesy, punctuality and staying on top of things to get the job done. Fouad's skills are impeccable and we feel very blessed to have found him and UTB on our quest for a mortgage refi. institution. A HUGE THANK YOU to Fouad for all you did, working on our behalf to get it accomplished at the terms we needed. God bless you always!!" Less

-Vicki O.

We had the best and easiest process refinancing our home with Fouad Tenn. He got us a significantly lower rate savings us thousands of dollars and we are paying off our home sooner with a 15 year term. Fouad is an absolute delight to work with and he is a strong asset to United Trust Bank. 12/ Tenn. Less

-Kay W.

Working with David Collier was a pleasure! We have never worked with a mortgage broker as diligent and professional in the past. We literally had updates daily from David and he worked hard to get us approved for our mortgage when others gave up at a first glance. Everything went as expected and we had no issues throughout the process. I highly recommend them and will definitely work with David again if I need help with a loan or refinance. Less

-Marisa F-M.

"Karissa L was exceptionally helpful. Her interpersonal skills were as good as I have ever experienced. You couple that with her knowledge and her communication skills and in my opinion she became an asset to me in working through the transaction. Her feedback on progress and her explanation of hurdles to resolve, encouraged me to continue. The diligence she displayed in working with the team at United Trust and the suggested alternatives they came up with were reasonable and viable. I have secured many mortgages over time and I knew my present circumstances would make this difficult, possible - yes, but still difficult. Even when I was discouraged Karissa was there working with me in the problem resolution. I know in business transactions, sometimes it is necessary to end the process. Because of Karissa, we were able to keep the process moving forward. She is an outstanding representative for United Trust, her business acumen and professionalism are at the highest level. In addition, you could hear her smile over the phone. I would provide the highest recommendation possible for United Trust." Less

-Lee A.

"United Trust Bank has been an absolute pleasure to work with and our Senior Mortgage Banker, Simone V. has been awesome! Only having to deal with one person throughout the process is a bonus that results in less stress and a and a very quick response to questions that arise. Simone was there every step of the way and helpful throughout the process with any information we needed. Thanks Simone!!" Less

-Greg I.

"A big ""Thank you to Simon Vitale for your assistance throughout the loan process of the refinance of my VA loan. I will certainly recommend your services to anyone I know who needs a mortgage."" Thank you for the great work you did for me. ... ""Working with you was fabulous and it has been a pleasure to work with you during this process!"" -Marvell" Less

-Marvel N.

"Hayley Demeter is the best and most helpful person I have ever met, bar none. She always returns phone calls and is the reason why we will be able to move down to Florida. She is based in Cleveland, Ohio but she really belongs in Florida because she deserves to be promoted. A thousand thanks to Hayley Demeter because she is a shining star!!!" Less

-Steven S.

"We had Adam F. in Ohio who is the BEST loan person we have EVER had!!! Any questions, he was ALWAYS available. VERY KNOWLEDGE about VA loans. Have referred another couple to him. He goes beyond!!! Will tell anyone I know who to go to for a refi or purchase. The BEST!!! THANK YOU ADAM!!!! The Campbells in Florida" Less

-Carole & Donald C.

"We would like to tell you that working with Jamie on our recent refinance, has been a painless adventure. With his great personality he makes you feel very comfortable and explains everything to you. He even goes out of his way to answer questions, even when they are silly questions. I have heard so many horror stories about refinancing that takes months and months, it was so quick and easy, I just want to thank Jamie and tell you how lucky your are to have Jamie on your staff.� With all the scams happening to seniors, we were very reluctant to go though with it. Jamie made us feel so comfortable and made it a easy process for us." Less

-Richard and Donna C.

"My husband and I had a wonderful experience working with Robert Humann in refinancing our home mortgage. From beginning to end, he was informative, extremely thorough and attentive to our financial needs, thus making sure that we were getting the best deal possible. The customer service provided by Mr Robert Humann is phenomenal and I would recommend all veterans to work with him and United Trust Bank. Very satisfied customer" Less

-Tammy B.

"My name is Kenneth Rocci, I'm writing this letter to talk about a gentleman who went above and beyond His Job. I own a home and been there a few years, I did some renovations and by doing so it got a little tight. I was receiving letters to get refinanced didn't really know much if any about the process. I had remortgaged for lower interest but that was as much as I did. I got a letter from Roberts place of business United Trust Bank and gave a call out to them. I ended up getting to talk to Robert Humann and that's how the journey began. He was nothing but professional, courteous, understanding of my needs, and lack of knowledge about the process. He made himself available helped me go through the process step by step and was very patient and understanding throughout. We talked by phone and by email quite a bit. I was nervous and anxious, and he always was able to keep me grounded. We got to know about each other quite a bit. That was awesome because he made me feel like family, while conducting a business transaction. Every step of the way he made sure I understood each and every process what was going to happen when it was going to. Robert never made me feel like a burden although I felt I was at times?? yet he always reassured me that was never the case. He made the whole process easier to deal with. No matter what time of day or night he was always available. I'll be forever grateful for the day I got to Talk to Robert Humann. So now that everything got completed and manageable. I will forever be thankful to Robert for all his hard work and support throughout. He even gave me a tip on grass planting and told me what I needed to do. Peat Moss is what he recommended, and I bought some. To some this may seem a small thing but to me it told me I wasn't just a client, but someone he cared about and that I cared in return. I could go on and on but I believe and hope I got the message about the person my new Friend Robert Humann." Less

-Kenneth R.

We recently did a refinance with United Trust Bank. Fouad T. (who I would highly recommend) was great to work with and I highly recommend. He made the entire process smooth and simple. He was diligent and walked through each step and assisted with obstacles. It was a great experience from start to finish. All of our questions were addressed and obstacles easily overcome. Couldn't have been a better experience... thank you! Less

-Kimberly B.

"We were looking for a VA loan that would cash-out to pay off debt incurred for a large remodel project. First Federal Bank/CBC National Bank Mortgage was rated highly so I called to interview a lender and was directed to Pete Maglio. I interviewed 3 companies and Pete and their process beat out the others. Now that we've closed, I could not be more pleased with Pete and his performance throughout the process. Pete is knowledgeable, professional, seasoned with a long history of lending and knows not only the in's and out's but the inside track of the lending business. Pete was always on top of every step and, not only never dropped the ball, but was extremely proactive and kept the process moving seamlessly." Less

-Nancy F.

"I'm Noble, A. I recently refinance a mortgage with United Trust Bank.

Mr. Searcy, M was my point of contact. He was very informative and professional. His knowledge and due diligence in the refinance process was truly exceptional. I was able to complete my portion w/o any frustrations. I was very pleased with the outcome. I highly recommend him to others. He's a ""Subject Matter Expert"" in the refinance arena.

I look forward to working with him and United Trust Bank again."

Less

-Anthony N.

"Matt Searcy and all the staff involved in my mortgage application to United Trust Bank were professional, friendly, courteous, helpful. Mr. Searcy helped me through every step of the process was very patient with me and clearly answered all my questions and concerns. I highly recommend them to anyone looking to apply for a mortgage. I would rate the 5 out of 5." Less

-Larry B.

Unmatched professionalism. David Collier handled our refinance and it went smooth. No mistakes or surprises. He laid everything out and made sure I would benefit from the loan. He called every morning with updates and kept me informed through the whole process. Can not express the level of satisfaction i felt dealing with David Collier. He is Amazing! Less

-Donald L.

"Recently refinanced my home mortgage. The Senior Mortgage Loan Officer, Matt S. was outstanding in outlining the timeline of what would occur and, bonus, the loan closed a week earlier than expected, which was super great! For a refinance, this was a very smooth process with a loan officer that was reachable after his business hours - which is important when working across three different time zones. I'd recommend UTB for mortgage loans of any type. Great service by Matt S.!" Less

-David T.

"I received a letter in the mail from United Trust Bank regarding cash-out mortgage refi's for people with VA-backed loans. I called and was connected with Matt Searcy, Senior Mortgage Loan Officer. He has been thorough, accurate, and amazingly patient! He explains things well and is super easy to reach when needed. Our re-mortgage was a tough one because our company was affected financially by the COVID-19 epidemic, which made it challenging for the underwriter to approve us. We had to provide a lot of documentation! However, Matt gave us sensible reasons to stick with the process, and we did. I'm happy to say that we will be closing on the loan later today. Qualifying for a mortgage can be a painful process, but the choice to work with Matt Searcy and United Trust Bank was a good one for sure." Less

-Marci C.

Matt S. Was outstanding and went above and beyond anything we expected . Was very patient with our questions and very professional but also personable . I was nervous as my husband and I had never done a refinance before but Matt made us very comfortable with the process and was very open and honest about the process and status. He was amazing with his quick communication back to us .We closed our refinance today and he even reached out after business hours to ensure everything was smooth and that we didn't have any additional questions . I highly recommend!! Less

-Kristin S.

"Just want to thank you and UTB. Steve's guidance, advice, research, and professional availability/adaptability made my cash-out refi a reality. I have gone from being a house-rich/cash-poor 66 year-old working 6 days a week to someone who will be officially retired by Monday of next week. Mr. Lore and the UTB team made that happen. THANK YOU cannot express the change your team has made in my life, but it's all I have and I extend it to you with every fiber of my being... you've changed my life. " Less

-Kathleen C.

"My name is Cynthia Spencer. My comments and compliments are for Stacy Bohan. I am beyond thankful and extremely pleased with the assistance I received from Ms. Bohan. I feel I know her personally. Well, actually I do. We have been together for two re-fins. I think that is close. She was always there to answer my dumb-ass questions with extreme courteousness and promptness. She walked we through each step of my re-fin by text, which is an accomplishment for me because I am not computer savvy. Thank you Stacy. You are a gem. You company should be grateful to have you as part of their team. Keep up your wonderful. I hope to see you in seven months." Less

-Cynthia S.

"Robert Humman- Loan Officer/United Trust Bank. Working with him has made refinancing my home a smooth and great experience. He truly cares about you and will answer all your questions, concerns and provide information required and reaching a resolution. My gratitude to Mr R Humman, I was able to refinance my home. He's professional, diligent I highly recommend him with any financial services need." Less

-Sonia R.

"Tim Dowell, our loan officer, provided us with stellar service all the way around! He was courteous and thorough as well as fast and efficient. Really, he was just what you want in a loan officer (or anyone handling a case for you). We highly recommend him!! Thank you, Tim, for the exceptional service!" Less

-Crystal H.

This was our second financing with Mr. Andre Floyd from the Cleveland branch. His expert knowledge of Mortgage Loan refinancing made financing our home so much more relaxing. His professionalism and attention to detail for us as veterans made it feel like we were protective throughout the whole process like family. If I should ever need to finance my home again I pray that Mr. Floyd will be there to assist. Less

-Lillie B.

"This is the second time we have worked with Stacey B. at the Cleveland branch on a VA refinance. Both times she literally carried us through the entire process by being there every step of the way to answer our questions and guide us to the end result of successfully closing. We had several more difficult aspects involved in both closings that she handled like the professional she is. Being older, we appreciated her constant attention to detail and her on-the-spot readiness to assist us in any way possible. We would contact her again for any mortgage needs in the future because of her kind heart that gets things done every time." Less

-Gabrielle Z.

"I am writing this note to appreciate the wonderful service of your staff member, Mr. Dowell. Recently, I visited him to apply for a refinance and I was attended with utmost professional attitude and perfection. He made sure that all my queries were resolved. He made me feel very comfortable and introduced me with the options provided by your bank. I was really pleased to work with Mr. Dowell and I feel I have made the right choice. I would like to thank him for his warm reception and patience in answering all my queries and ensuring that all my doubts are resolved. He even helped me pick the right option along with taking care of all the official formalities Thank you Mr. Dowell and I hope I wasn't too much of a bother." Less

-Dr. Sammy A.

"Tracy H. was a great loan officer to work with that saved me from a stalled VA home loan while I was on vacation TWICE!! I was looking to lower my rate during these record lows but when I got a mailer that touted 100% cash-out VA financing, I had to look. It required that I follow up with a streamline loan, but I got 100% of my equity out of my house and we closed the second ""streamline"" loan bringing my new loan into today's market low-interest rates. Tracy was able to not only help me have all of the paperwork filled out with little work on my part, but sent a notary to where I was at whatever time worked for me. 0430 EST (before work on the first one) and in another state for the second (NC to WI on vacation) so that we could close when we needed. I was able to skip two mortgage payments on the second loan and one on the first. 100% recommended company and 1000% recommended loan officer." Less

-Patrick M.

"After tearing my hair out several years ago with and over the VA, I gave up on getting a Veterans home loan. After talking to Tracy Hoyt, I'm in a much, much better position. Tracy solved the problems that I was having with the the VA and did it in record time. We can't say enough about Tracy's knowledge and her help. My advice to ANYONE seeking a home loan or any other type of a loan, you cannot go wrong with Tracy." Less

-Pete L.

"I had the privilege to work with Ms.Tracy H on my Cash out refinance VA loan. It was a extremely long process and I felt like giving up several times, but Tracy would ALWAYS have positive and uplifting words to keep me focused. Tracy kept in contact with me daily and kept me informed and on tract from beginning to end. She's professional and passionate about her job. Tracy and I would talk as if we've known each other for many years. I HIGHLY recommend Ms.Tracy H, with United Trust Bank to all my friends especially my veteran family. Have patience and trust GOD!!!" Less

-Gloria W.

"This was my 2nd time around going through a REFI and using Joe Jankowski. He was exceptional in shopping the market for the best options available specifically for me and my individual special circumstances. He has been beyond understanding given the abundance of items that were unfortunately not in our direct control and was very diligent with respect to researching alternative options that could be available and at our disposal. He has even offered to help find me some relief for my energy issues as I am interested in SOLAR POWER! Joe has one of the best work ethics I have ever seen. I have owned several companies over the years and have a long history of employing people directly to work for my companies! You would be hard pressed to find someone that is as dedicated, experienced, hard working and tenacious as Joe! Thanks for all that you have done and continue to do!" Less

-Crystal O.

Hello everyone I just absolutely Love our loan officer Andre Floyd from Cleveland Ohio. He was super nice knowledgeable professional proficient intelligent loan officer. I cannot express here how much he has helped me and my husband. There was so much we was unaware of with our previous mortgage loan. He help save us soooooo much money a month. Couldn't have been better timing. Andre you are such a blessing. Less

-Roxie S.

"Mr. Humann has been very professional and has saved my life! I have been buried in debt for so long and he has rescued me. I am a disabled Veteran with PTSD and the stress of all my debt was really harming me! Both my sons and my grandsons live with me so I have the added expenses of them also. Mr. Humann has enabled me to free up money to better support them! I will recommend your bank to all my friends and acquaintances in the future. You are the best and I can't thank you enough! Gloria A. Stephens, A Grateful Veteran (I can also make all the improvements and repairs to my home that I was unable to do in the past. And maybe have a little fun too...thanks again!)" Less

-Gloria S.

"I would like to recognize the outstanding customer support services provided by Mr. Jim Razik during the refinance mortgage process of our home. He has demonstrated superior and professional knowledge in conducting research and optimizing every resources to overcome all obstacles presented during the refinance process that culminated in the expeditious successful completion of same. It has been a great pleasure dealing with Mr. Razik as he always display a high degree of enthusiasm in what he do. He maintains tremendous personal drive, dedication, and initiative during this transaction. He is a true professional in every sense of the word and we really appreciated his valued support on everything." Less

-Art E.

We refinanced our house through UTB. Adam Figueroa was our contact. He made the whole process the least painful as possible. He was there anytime day or evening to help and answer any and all questions! He completely went above and beyond to help us in every way possible! Kudos to Adam!!!?? Less

-Sharon L.

"Benito Bucceri is my loan officer that helped me with my refinance and he was great very efficient and caring also very knowledgeable a true asset to Union trust bank.he has a lot of patience and I personally would recommend him to anyone I know. Very pleased with the whole process, Thank u so much Benito I appreciate all you did for me." Less

-Diana S.

"United Trust Bank CRR The bottom line up front! Mr. Joe J, is in our opinion one of the BEST professional and knowledgeable refinance mortgage agents working in this industry. If I could increase the rating to 10 STARS & AAA+ would be the answer to prayers. My wife and I family talked and met numerous agents from other banks that have a lot to learn, both customer care and endurance. As a US Army (RET) Veteran of 27 years, I know what it takes to never give up hope and desire. When you have a duty to accomplish, you MUST stay focus and NEVER quit. This is the work ethic and personal attitude that Mr. Joe J bring the table. He takes PRIDE and PERSONAL commitment each and every day! He demonstrated this the first time we talked about our situation. He immediately gathered critical data about how he was going to get us to the finish line. There were times when both our faith and strength was tested, but he kept us motivated. When we needed additional assistance, he began to take to lead by communicating directly with our lawyer and bankruptcy trustee. This was extremely helpful, because of how he took the lead to ensure that they knew exactly what he was going to get accomplished for our family having a clean fresh start financial security! Yes, we have crossed the finish line, with ALL the help of Mr. Joe J and his team leading the way! We also, have connected and gained a personal friendship relationship that will last more than a lifetime." Less

-William & Lucy Y.

"Fouad Mr Tenn was extremely helpful and very through all questions received clear and complete answers. His ""customer service"" was excellent and I believe he went above and beyond normal to assure our satisfaction. I have interacted with numerous financial services in my life and this is the most positive and complete experience ever." Less

-Daniel M.

I want to start at saying Robert H. was wonderful at helping us as he has been in the past. He always kept us informed on how things were going each step of the way! He feels like a part of our family now. We know if we ever need to refinance in the future who we will be calling. We appreciate how fast it took this go round! Robert H. you are the BEST!! Wesley and I are very happy to have gotten to know you. Thanks again for all your great work. Less

-Sharon and Wesley B.

"We had a wonderful experience with our banker out of OH. We are in VA and were looking to refinance with a cash out loan. We had ************************* as our loan officer and he was above and beyond what we could ask for. He responded to every question and was completely transparent with the whole process. This was a life changing event for us, and gave us the ability to completely remodel our home, while consolidating all our student loans and debt. It has saved us over $600 a month in debt payments and allowed us to transform our home! Refinancing and mortgages can be incredibly stressful, but with **** and this company we felt so taken care of and that helping us was truly their number 1 interest. I would give more stars if I could!" Less

-Jenna N.

"I worked with Mr.Simone, Vitalie on refinancing my home. He was very professional from the start. He communicated everything efficiently and effectively to me. if I had questions I was able to call no matter the time. He made this process easy, and stress free for me. I am very satisfied with my service and plan to refer his services to my peers! Thanks again for all your help sir." Less

-Erica M.

David Collier has gone the EXTRA MILE he believe when I didn't!! When I first received the letter in the mail I thought it was a SCAM. After calling in Mr. Collier was able to assure me that it was not. Mr. Collier has been more determine to make this process happen. Guess what?? He did it with the assistance of his crew. I am able to peep my head up through the clouds again. I appreciate all the hard work and hours Mr. Collier instilled for this process to finally be approved. I would recommend anyone that is looking for assistance with a Refi or even new loan; to give Mr. Collier and his crew a call and allow them to work a miracle. Just have the patience because that is what it takes. Throughout this process I never have noticed Mr. Collier loosing his cool even when I gave up (not once but several times). I am a satisfied customer. Thanks!!!! Less

-Shirley B.

Jamie Adcock helped me thru the entire process and was excellent in guiding me thru the process with knowledge and professionalism and was a pleasure to work with. He stayed in constant contact with me and kept me informed with the progress of the loan and answered any questions that I had. He made the process smooth and efficient for me. Less

-Harold T.

"Joseph Jankowski is one of the best things that ever happened to my husband (veteran) Kenneth and me. When we first met Joe we had a flexible mortgage that was over 11%. Now, thanks to Joe, we have a 2.25% FIXED VA mortgage. Joe is determined yet kind. He pushes to get things accomplished without ever overstepping boundaries - very professional. He is a five out of five star kind of guy. Thank you Joe! " Less

-Cindy S.

"My husband and I just closed on a refinance with Peter Maglio, senior loan officer. He made the whole process simple for us and he was always patiently there to answer my questions as we proceeded through our loan. This is the second time I've used his services and I would recommend him for your financial needs." Less

-Jane M.

Mr Robert Humann/ United Trust Bank.. From day one his been their above and beyond in every aspect.. as my loan Officer I was able to refinance my home. He truly cares about you amd make sure I had all the information required to make the right decision in refinancing the house. He's professional and diligent and I highly recommend mr Humann. I wish I could give more than 5 stars. Less

-Sonia R.

"Andre Floyd is an amazing loan officer. Very efficient, very accessible even after banking hours, always professional and knowledgeable. He help us with everthing on our VA loan. Held my hand through the whole process. Which I couldn't have gotten through it without him. He cares about his clients and wants everything to be as stressless as possible Can not say enough good things about him. He is an A+ person." Less

-Carol H.

My husband and myself worked with David Collier on our VA loan. He explained things to us very thorough. He explained to us exactly how to get our credit score up (like what credit cards to pay on and how much to pay on them) to get a better percentage rate. No one else that we have worked with in the past has ever gone above and beyond to help us out like him. We highly recommend this company and David Collier to anyone. Thank you! Less

-CindyS.

"I highly recommend Mr. Tenn for anyone is in the process of trying to refinance their home. He has been consistent, patient and kind to my wife and I from day one, and lived up to his word of being available if we had any questions or concerns. Morning or night, Mr. Tenn was there for us. He made the process so easy and stress free and we're grateful for his expertise." Less

-Royston & Jennifer B.

My loan officer was David Collier and his assistance was well beyond anything I have ever witnessed before! He literally called me every day to include weekends to keep me informed and on track for my loan. He was very knowledgeable in every aspect of the loan requirements and treated me more like family than just a client! I would HIGHLY recommend him and the company to all my friends and family! I wouldn't go anywhere else for my financial needs! Less

-Philip K.

"From my first phone call in July 2021, Andre Floyd from the Cleveland, OH, branch was awesome! He explained things and answered all of my questions without even asking for my information to see what I qualified for. He then spoke with my husband and I, answered any additional questions we had and throughly explained the process from beginning to end. No question was left unanswered, there were no surprises. He shared information that our previous lender never told us about. True to his word, once they seen we were working with another company, all of a sudden they wanted to help us and started contacting us regularly. I would recommend United Trust Bank to anyone and if you get the privilege to work with Andre you will be in great hands!" Less

-Nicole B.

"I did a refinance with equity back for home improvements, Joseph Jankowski was the agent I worked with. Loved that I was able to do all applications online and he was very informative as how to access everything I needed. It was done in a timely manner and the closing was done within 30 days of the first phone call with Joseph. He got me a great rate and this Veteran will definitely suggest him to others." Less

-Douglas A.

We had the help from Tighe W. in the Schaumburg office. He was nothing short of exceptional. He always followed through with every question and request in a very timely manner. When he wasn't available he gave us a contact of someone that was. Top notch service. Highly recommended. Great experience with our VA loan refinance. Less

-Maribel S.

"From day one, our mortgage specialist, David Collier, was by our side (virtually). He touched base with us everyday and kept us updated at every step. He was professional and was able to assist and answer questions and concerns we had. David Collier was efficient and always on top of every step so that things were constantly progressing. United Trust Bank was able to give us a product that other lenders couldn't and we closed in less than a month from first starting. We always felt confident that they were giving us the best possible deal. This was the simplest mortgage refinance we've ever done." Less

-Robert and Robin B.

We could not have been more pleased with our process. Stacy Bohan was super helpful and made sure our process went smoothly from beginning to end. She was awesome to work with and we will always be grateful for her professionalism and on spot counsel. If we had to ever do it again she is the first person we would contact. Less

-Cheryl L.

"I think ***********************, Loan Officer for United Trust Bank is a valuable asset. During the refinance process he was very helpful and knowledgeable. To me it was a long and tedious process since I am not computer literate. *********************** made it easier by assisting me in completing the instructions correctly. I would recommend *********************** to anyone for a job well done and thank him very much.******************" Less

-Barbara D.

I was skeptical about doing business online to refinance my home but as I talk to one off United Trust Bank Loan officers NMLS #******* ****************************** made me feel more comfortable and trusting so thing went really good he got me through everything and I felt very comfortable at the end so I appreciate all the help he gave me. I thank you UnitedTrust Bank for having ***************************** on your team. ???? Less

-Jeanette C.

*********************** was very helpful as my Single Point of Contact for the duration of my loan application process. The best part is that he got back with me very quickly anytime I asked a question or needed something. I would recommend going with United Trust Bank to anyone and would use them again myself in the future. Less

-Michael L.

"We just had the pleasure of working with **** *. to refi our home. **** is the **** loan officer we have EVER had!!! He asked what we wanted to accomplish with the refi, made us aware of our options, many of which ** one had ever told us about. We would highly recommend **** as ""the go to guy"" for any mortgage needs!!!!" Less

-Carole C.

Recently have the privilege to work with Andre Floyd for my cash out refinance. He made things so simple and explained to me every step. He also was very honest and always was there to answer my calls or emails. I strongly suggest any veteran or any person who is looking for help to contact United Trust and ask for Andre Floyd. Less

-Jess R.

"My wife and I first contacted United Trust Bank mid July, and we were lucky enough to have been contacted by Tim Dowell. Tim stayed in constant contact through out the process and made all interactions smooth and as seamless as possible. The whole process was completed in a month, and Tim was a pleasure to work with!" Less

-Lew R.

My wife and I would like to give some feedback on our refi with UTB and MR. Cortez. Everything went so smooth. Shockingly smooth. This is not my first refi so I am very impressed. I believe this is a direct result of the professionalism of Mr. Cortez. His knowledge and communication skills are exemplary. He made us feel like his only customers. Everything was explained so well and we got everything we wanted. His timeline was spot on. Mr. Cortez is defiantly at the top of his profession and a great asset to UTB. We just can’t say enough about how impressed we are. Less

-Jeremy & Miranda F.

"Benito Bucceri is my loan officer that helped me with my refinance and he was great very efficient and caring also very knowledgeable a true asset to Union trust bank.he has a lot of patience and I personally would recommend him to anyone I know. Very pleased with the whole process, Thank u so much Benito I appreciate all you did for me." Less

-Diana S.

"United Trust Bank CRR The bottom line up front! Mr. Joe J, is in our opinion one of the BEST professional and knowledgeable refinance mortgage agents working in this industry. If I could increase the rating to 10 STARS & AAA+ would be the answer to prayers. My wife and I family talked and met numerous agents from other banks that have a lot to learn, both customer care and endurance. As a US Army (RET) Veteran of 27 years, I know what it takes to never give up hope and desire. When you have a duty to accomplish, you MUST stay focus and NEVER quit. This is the work ethic and personal attitude that Mr. Joe J bring the table. He takes PRIDE and PERSONAL commitment each and every day! He demonstrated this the first time we talked about our situation. He immediately gathered critical data about how he was going to get us to the finish line. There were times when both our faith and strength was tested, but he kept us motivated. When we needed additional assistance, he began to take to lead by communicating directly with our lawyer and bankruptcy trustee. This was extremely helpful, because of how he took the lead to ensure that they knew exactly what he was going to get accomplished for our family having a clean fresh start financial security! Yes, we have crossed the finish line, with ALL the help of Mr. Joe J and his team leading the way! We also, have connected and gained a personal friendship relationship that will last more than a lifetime." Less

-William & Lucy Y.

"Fouad Mr Tenn was extremely helpful and very through all questions received clear and complete answers. His ""customer service"" was excellent and I believe he went above and beyond normal to assure our satisfaction. I have interacted with numerous financial services in my life and this is the most positive and complete experience ever." Less

-Daniel M.